Waterpark Simulator Star Staff: Mama, Kade and the Rest

Star staff are the hires with a star next to their name in the hiring list. They are the studio's own team, each designed by the person themselves, and the star does not promise better stats. Two are unlocked by clicking a poster: Mama (security, $1,000 a day) and Kade (lifeguard). The rest appear in the list at random.
What the star next to a name means
The star is a credit, not a quality rating. The 1.0 patch notes explain where these characters come from, and the developer answered the obvious follow-up on the Steam forum when players noticed that some star hires were worse than ordinary applicants.
“Star staff (aka the team members you can hire as staff) now have increased in number since we added everyone who worked with the game, and each character was designed by the person themselves using our character customization”
“So the issue here is star doesn't alway mean super duper stats. The star staff is an easter egg. Those are the studio employees (at all levels, from the studio head , to discord mods, to freelance artists).”
So treat a star hire the way you treat anyone else in the list: read the stat block before you pay. Some are the best in their role, some are expensive jokes, and a few players simply hire every star they see because they like the faces. Where to find the hiring screen and how the staff cap works is on the staff guide.
The two you unlock from posters
Mama and Kade are not random. Each has a poster on a wall, and clicking it adds them to your hiring list. The player who first posted her stats placed Mama's poster between the main building and the research building. It reads "got beef? MAMA'S ON IT" over a woman in pink holding a rolling pin.

- Poster hire
Mama
Security
- Pay
- $1,000/day
- Efficiency
- 220%
- Speed
- 14
- Endurance
- 500
- Recovery
- 25s
Level 1 figures from August footage. One of very few security hires faster than 5, and she clears vandals and cheaters so well that she becomes a problem for quests that need them. See the September change below.
- Poster hire
Kade
Lifeguard · super staff
Added on 21 August. The patch notes call him efficient with "his own personality (obtainable via a secret way)", and the secret is his own lifeguard poster. Players who hired him report the name as KadeW and describe him as a deliberately bad lifeguard, a running CaseOh joke. Hire him for the gag, not the pool.
- Find the poster on the wall and interact with it.
- Open the hiring list. The poster hire sits at the top with a star beside the name.
- Check you can cover the daily pay, then hire.
- Fired Mama to get a quest done? Click her poster again; one player was able to rehire her the next day.
Star hires players have rolled so far
Everyone else with a star turns up in the normal hiring list, rarely. One player got four stars by roughly day 90 of a normal game, three random plus Mama, and then none at all over the next 60 days. The list can be refreshed from the button at the top right, which costs one research point each time. One player hunting stars saved up points first and reloaded the save whenever twenty refreshes turned up nothing.
| Name | Role | Pay seen | Worth knowing |
|---|---|---|---|
| Caylus | Ticket agent | $250/day | Could run the ticket desk alone in Early Access. One player's level 2 Caylus showed 1,499% efficiency in August, a number they did not believe because he still took breaks. |
| Hugo | Ticket agent | $400/day | Weaker second option for the desk. |
| Travis | Cleaner | $700/day | Good efficiency, but a 105-second break. |
| Igor | Vendor, later Cleaner | $150, then $600/day | Listed as a vendor in October 2025; a level 3 cleaner in August 2026 footage with 296% efficiency. |
| Patrik | Maintenance (one report as cleaner) | $250/day | Slow at speed 4, which matters less late on. |
| Calum | Lifeguard | $500/day | Solid but pricier than Sophia. |
| Sophia | Lifeguard | $200/day | Speed 10 and, at the time, no breaks at all. |
| Alex | Vendor | $20/day | Cheap early pick-up. |
| Nick | Vendor | $100/day | 25% precision made him the weak one. |
| DorianE | Restocker | $1,407/day | Speed 19 and 775 endurance at level 3, the same figures in two separate August sightings. |
| Nami | Security | $415/day | Reported in a guide comment; no footage. |
| Quackso | Mascot | $800/day | Super mascot from the 21 August update, found in the normal hiring list. |
Mama after the September updates
From 13 September players on both the Steam forum and Reddit reported Mama tiring out almost immediately. One PC player posted in the developers' bug thread that her endurance was stuck at 150 with a cooldown near two minutes, even at level 3. Another compared their level 2 Mama, at 150 endurance and nearly two minutes of recovery, with CaseOh's level 1 hire showing over 500 endurance and a 30-second recovery. A third said she now loses a big chunk of energy every time she evicts someone and is always on break.
If yours is stuck at 150, the only difference anyone has pointed to is that the player with normal stats had fired and rehired her from the poster, so it is a cheap thing to try. Report it in the pinned bug thread with your version number; the updates page will say if a patch touches her.
When a star hire blocks your quest
Mama's usefulness has a cost. Several museum and Yogi steps need troublemakers to exist: clean graffiti left by vandals, tase the nasty guests, channel energy into visitors. With Mama at the entrance, players found the vandals were thrown out before they ever reached a wall.
- Since update 1.0.91 the simplest fix is the Day off button in staff management, covered on the staff guide. She stays on your books and just is not there.
- Before that, players fired her and rehired her from the poster the next day, and others suggested walling her into a small box until the quest was done.
- For the Taser step, one player tased the Mafia man outside the park repeatedly instead, which does not compete with Mama at all. The Channel Energy page has the full step.
Famous faces in the crowd are a different thing
Star staff work for you. The recognisable visitors do not. Players have spotted cameo guests including Egg, Mark E. Plier, Choco, Speedy, Cyr, Rae and Mr. Dee, and CaseOh himself turns up as a visitor in some parks, sometimes shoving the player on his way through. They are guests you cannot hire. If you stream, your own viewers can walk in as named guests or join the staff list through the Twitch integration.
“Added a setting to disable any cameo easter eggs for guests (disable YouTubers under accessibility). This does not affect Qeso, as they are a special event and not a cameo.”
More of the hidden characters, items and places are collected on the secrets page.
References
- Waterpark Simulator 1.0 is out now! — star staff note
- Trading cards, new super staff and invisible guest? — Kade and Quackso
- Your own logo and labels — cameo guest setting
- Steam Community — Star employees (developer reply, 5 August 2026)
- Steam guide — Waterpark Employees by Trelos77
- Steam Community — All-Star staff (KadeW)
- Steam Community — Can I re-hire Mama if I fire her?
- Steam Community — What happened to Mama?
- Steam Community — Found a bug? (v1.0.91+) Mama report
- Steam Community — New need help! (refreshing the hiring list)
- Steam Community — Special Guests
- r/waterparksimulator — did Mama Case get nerfed?
- countryboy_gaming — We hired momma Caseoh for security! (YouTube)
- Mathias Does Tech — How To Hire a Mascot in Waterpark Simulator (YouTube)
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